Latest Publications

NSW Ombudsman produces reports, discussion papers, guidelines, brochures, fact sheets and newsletter to inform the public about the role and the work of the office.

Click on a link below to access some of our latest publications.

Nov 2008

The use of Taser weapons by New South Wales Police Force

Law Enforcement (controlled Operations) Act 1997 Annual Report 2007-2008

Oct 2008

NSW Ombudsman Annual Report 2007-2008

August 2008

Supporting people with an intellectual disability in the criminal justice system: progress report

July 2008

Fact sheet for small agencies: Ombudsman inquiries

Ombo Info Volume 1 Issue 1

June 2008

Information sheet: The Ombudsman and you (updated)

Information sheet: NSW Ombudsman's work with Juvenile Justice

General information: making a complaint to the Ombudsman (updated)

Family Support Services Complaint Handling Review

May 2008

Information sheet: Protection of whistleblowers Practical alternatives to confidentiality (updated)

April 2008

Reviewable Disability Deaths: Frequently Asked Questions

Guidelines for dealing with youth complaints

January 2008

Complaint handling systems survey report - Councils December 2007

Complaint handling systems survey report - Departments and Authorities December 2007

December 2007

Report of Reviewable Deaths in 2006 Volume 2: Child Deaths

Law Enforcement (Controlled Operations) Act Annual Report 2006 - 2007

November 2007

Report of Reviewable Deaths 2006 Volume 1 Deaths of people with disabilities in care

Review of Emergency Powers to Prevent or Control Disorder

October 2007

NSW Ombudsman Annual Report 2006-2007

Unreasonable complainant conduct: interim practice manual